Contact information

We're just a message away.
Got a question about an order, a return, or just want to know if that necklace comes in gold? Reach out — we usually reply within a few hours.

💬 Order Questions & Support

The fastest way to reach us is WhatsApp or Instagram DM.

📧 Email Us

  • For anything detailed — order issues, feedback, or partnership queries:
    support.nayanzy@gmail.com

📦 Track Your Order

Already placed an order?

Track it here or message us your Order ID.

🕐 We're Available

Monday – Saturday, 10 AM – 7 PM
(Replies may be slower on Sundays and holidays — thanks for your patience!)

📍 Based In

Delhi — shipping across India.

Have feedback on a piece you bought, or an idea for what you'd love to see next? We're always listening — drop us a message, we read every one.

A couple of practical notes:

  • Keep the WhatsApp/Instagram block at the very top — given your whole order flow runs through DM/WhatsApp, this page's real job is routing people there fast, not making them hunt for an email form.
  • If you eventually add a contact form (name/email/message fields) once on WooCommerce, keep it short — 3-4 fields max — since your actual buyer profile (fast, decisive) will abandon a long form and just DM you instead.